Privacy Policy
Last updated: August 17, 2025
Yellow Bins ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, and other details you provide when booking a bin or contacting us.
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site.
- Device Information: Details about the device you use to access our site, such as type, operating system, and unique device identifiers.
- Cookies & Tracking Data: We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.
How We Use Your Information
We may use your personal data to:
- Provide, operate, and improve our services.
- Process and manage your bookings or inquiries.
- Communicate with you about your account, orders, or customer support.
- Send updates, offers, and service-related information (unless you opt out).
- Monitor site performance, security, and usage trends.
- Comply with legal requirements or enforce our terms.
Sharing Your Information
We do not sell your personal information. We may share it only in these cases:
- Service Providers: With trusted third parties who help us operate our services (e.g., payment processors, analytics tools).
- Business Transactions: If our company is sold, merged, or transferred, your information may be part of that process.
- Legal Requirements: When required by law, court order, or government authority.
- With Your Consent: If you agree to share information for a specific purpose.
Data Retention
We keep your information only as long as needed for business, legal, or security purposes. Usage data may be stored for shorter periods unless required for system improvements or compliance.
Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of storage or transmission online is 100% secure, so we cannot guarantee absolute security.
Your Rights
You may request to access, update, or delete your personal data at any time by contacting us. Some data may need to be retained for legal or business reasons.
Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before sharing information with them.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted here with a revised "Last updated" date. Significant changes may also be communicated via email or a notice on our website.
Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
- Website: yellowbins.ca/contact
- Phone: 1 (587) 532-9727